Privacy Policy

Niagara, operating under the regulatory oversight of the Alcohol and Gaming Commission of Ontario (AGCO) and iGaming Ontario for online services, as well as the Ontario Lottery and Gaming Corporation (OLG) for land-based operations, is committed to safeguarding the privacy of its players. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in accordance with applicable data protection laws and gambling regulations in Canada.

Information We Collect

In order to provide our online casino services, we collect various types of personal information, including but not limited to:

• Registration Data: When you create an account, we collect your name, date of birth, address, telephone number, and email address.
• Payment Details: We gather information necessary for processing your transactions, including credit card information, bank account details, and any other relevant payment method data.
• Technical Logs: We automatically collect certain technical information when you access our website, such as your IP address, browser type, operating system, and device information. We also use cookies to enhance user experience.

Purpose of Data Usage

The personal information we collect is used for several important purposes, including:

• Account Management: To create and manage your gaming account, including verifying your identity and age.
• Marketing Communication: To send you promotional materials and updates about our services, provided you have opted to receive such communications.
• Anti-Fraud Checks: To conduct necessary checks to prevent fraudulent activities and ensure fair gaming practices.
• AML Compliance: To comply with Anti-Money Laundering (AML) regulations and ensure the integrity of our platform.
• KYC Procedures: To perform Know Your Customer (KYC) checks, which are essential for ensuring that our players are of legal age and to prevent identity theft.

Data Sharing

We may share your personal information with third parties in the following circumstances:

• Payment Providers: To process your transactions, we may disclose your information to payment processors and financial institutions.
• Verification Partners: We may share your data with third-party verification services to perform identity checks as part of our KYC procedures.
• Regulatory Authorities: We may disclose your personal information to regulatory bodies or law enforcement agencies if required by law or to comply with legal obligations.

User Rights

As a player, you have certain rights regarding your personal information, including:

• Right to Access: You have the right to request access to the personal information we hold about you.
• Right to Deletion: You may request the deletion of your personal information, subject to our legal obligations.
• Right to Restrict Processing: You can request that we restrict the processing of your personal information under certain circumstances.

To exercise any of these rights, please contact our support team.

Cookie Policy

Cookies are small text files placed on your device when you visit our website. We use the following types of cookies:

• Essential Cookies: These cookies are necessary for the operation of our website and enable you to navigate and use its features. Without these cookies, certain services cannot be provided.
• Analytical Cookies: We use these cookies to gather information about how visitors use our website, which helps us improve its functionality and performance.

You can manage your cookie preferences through your browser settings, but please note that disabling cookies may affect your experience on our platform.

Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. These measures include encryption, firewalls, and secure server environments. However, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, while we strive to protect your personal information, we cannot guarantee its absolute security.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on our website, and we encourage you to review this policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please reach out to our support team. We are committed to addressing your inquiries promptly and transparently.

Governing Law

This Privacy Policy shall be governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein. Any disputes arising from or related to this Privacy Policy shall be subject to the exclusive jurisdiction of the courts of Ontario.

By using our services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms. Your continued use of our platform constitutes your acceptance of any changes made to this policy.